Hannah Black Knitted Ballerinas

Patent leather shoe care:

When storing patent leather shoes in their box, there's an important point to remember: they shouldn't be in direct contact with each other to avoid staining. For care, it's recommended to apply a light, non-abundant silicone spray and clean them with a dry cloth.

Care of nappa leather shoes:

The most recommended way to clean smooth nappa leather shoes is to lightly apply a specific cream matching the tone (or colorless) with a dry chamois.

Care of suede and nubuck shoes:

It's important, in the case of suede and nubuck shoes, to apply a water-repellent protective spray before wearing them. For stains, it's advisable to gently sand the stain with very fine-grit sandpaper. Afterwards, brush the shoe with a natural bristle brush.

Care of velvet and furry shoes:

With velvet or furry shoes, it is very effective to apply steam with a hairdryer, and then comb the material in the direction of the fur, with a natural bristle brush.

Silk shoe care:

Silk is a very delicate material, so any action or treatment must be done with extreme care. We recommend gently cleaning them with a soft cloth dampened with water and mild soap, and letting them air dry at room temperature.

Care of water-repellent elastic fabric shoes:

Shoes made of water-repellent elastic fabric should be cleaned with a cloth dampened with soapy water and left to dry at room temperature.

We hope these tips help you keep your Pretty Ballerinas in perfect condition. If you have any questions, please contact us and we'll do our best to advise you on the best way to care for your shoes.

Each Pretty Ballerinas last is a unique expression of style, comfort, and craftsmanship. Designed and handcrafted entirely in Menorca, Spain, our lasts—from the sophisticated CAMILLE , the avant-garde CLEMENTINE , and the delicate ODETTE , to the iconic KRISTEN , NICOLE , LEA , JENDAYI , and KENDALL— are designed to fit like a glove and elevate every step.

All our shipping is free. Returns are at the buyer's expense and cost $30. The customer is responsible for requesting the return through Shopify and sending the item to our offices in Spain.

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Please be advised that any applicable taxes, customs duties, or import fees associated with international shipments are the sole responsibility of the customer. These charges are determined by local authorities and cannot be reimbursed or reclaimed from Pretty Ballerinas, as outlined in our helpcenter.